e-Business is a platform featuring an extensive directory of businesses operating within a Municipality, District, or other territorial unit, enabling communication between businesses and the local government office. This dialogue is made possible through tools built into the system:

• a chat feature allows businesses using the system to easily and quickly get in touch with one another, as well as with office staff
• an electronic document workflow module allows applications, requests, and inquiries to be submitted to the office through a dedicated form — all correspondence related to a given case takes place within the system, so its history remains accessible to authorized users and can be easily traced
   

The platform also serves as a business database: by entering their information into the system, companies receive their own web address under the platform's domain, along with a website (business profile page) available in several content templates. The office retains full control over the content submitted by businesses — every newly created profile must be reviewed and approved by an office employee, and any subsequent changes made by businesses also require official approval before going live.